Privacy Policy

This Privacy Policy describes how Little TP Co ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or communicate with us regarding a booking or service through our website at www.littletpco.co.uk (the "Site").

1. Collection of Personal Information

We collect personal information necessary to fulfil a bespoke service contract, communicate effectively, and optimise our website performance.

A. Inquiry and Order Information (Directly Provided by You)

This is the primary information we collect to discuss and fulfil your unique event booking (for example our Little Explorer package setup).

Purpose of collection: To discuss, draft, and fulfil a bespoke service contract, generate quotes, arrange delivery and collection, and communicate with you about your event.
Source of collection: Collected directly from you via telephone, email, or a website contact form.
Personal Information collected: Name, email address, phone number, event date, event venue address, and any specific details related to the booking needed for contract fulfilment (e.g., package choice, custom requests).

B. Device Information (Automatically Collected via Google Analytics)

Purpose of collection: To perform analytics on how visitors use our Site, which helps us optimize the website layout and performance.
Source of collection: Collected automatically by Google Analytics using cookies and tracking tools.
Personal Information collected: IP address (masked for privacy), general location (country/city), pages viewed, and how you interacted with the Site.

C. Testimonial Information

Purpose of collection: To promote and market our services with your explicit permission.
Source of collection: Directly provided by you via email or collected from public posts on Instagram and Facebook.
Personal Information collected: Your review text and your social media handle or name (only used with your permission).

2. Sharing Personal Information

We share your Personal Information only when necessary to operate our business or comply with the law.

Analytics: We share device information with Google Analytics to understand site usage. This data is used strictly for our internal analysis to improve the Site’s performance and user experience. We do not use this analytics data for third-party advertising or pass this information on to any other third party for external use.
Service Providers: We share necessary details (e.g., event address, contact name) with venue contacts, strictly for the purpose of fulfilling your event contract.
Legal Compliance: We may share your data to comply with applicable laws, respond to a subpoena or legal request, or otherwise protect our rights.

3. Children's Privacy and Booking Requirement

Our services are aimed at adults organising events. We require all bookings and inquiries to be made by individuals aged 18 or older. We do not collect personal information directly from children. If you are a parent or guardian and believe a minor has provided us with Personal Information without us knowing, please contact us immediately to request deletion.

4. Retention

We will retain your inquiry and order information for a period necessary to fulfil the contract, satisfy any legal, accounting, or reporting requirements, and for a reasonable period thereafter for potential repeat bookings or resolving issues. If you require any personal information to be deleted, please contact us immediately via email to get this resolved.

5. Your Rights (GDPR)

If you are a resident of the UK or EU, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or erased. If you would like to exercise this right, please contact us using the information below.

6. Contact Us

For more information about our privacy practices, questions, or concerns, please contact us by email at:pamela@littletpco.co.uk (Little TP Co)